For three years after you receive your jewelry, Santlier offers complimentary professional cleaning and inspection, up to once every six months.
During servicing, a jeweler assesses the condition of the metal, plating and stone settings and chooses a suitable care method.
Polishing is not carried out automatically at every service. Whether it is necessary and appropriate depends on the condition of the individual piece.
Restoring rhodium or gold plating, repairs, replacing stones and other restoration work are not automatically included in complimentary cleaning and are agreed separately.
Servicing is by appointment. Arrangements for handing over or shipping the jewelry are agreed before it is accepted for servicing.